FAQ

 

POSTAGE: We use Australia Post for our deliveries within Australia with a flat rate of $12.95. You will receive a tracking number once your order has been posted 

HOW QUICK DO WE DISPATCH: We dispatch Monday to Friday on a daily basis, all orders are ready withhin 24hours or sooner.

PICK UP:  Yes we allow pick ups from Eltham, we send a notification once your order is ready with pick up details.

 FRAGRANCE NOT LISTED: Always drop us a line and ask if we have a particular fragrance you may have had in the past but it is not listed.  We will let you know if we still have it or can get it for you.

REFUND POLICY:  Please choose carefully, we do not refund because you have changed your mind.  If you product is faulty or damaged in anyway please contact us immediately so we can come up with a solution.  

ARE OUR PRODUCTS VEGAN: We ethicially source all of our products within Australia , our products are not tested on Animals and do not contain animal products.